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Terms of Use

As your use of the site will indicate your acceptance of these terms, do not use the site if you do not agree to be bound by these terms. We may periodically change the terms, so please check them from time to time as your continued use of the site signifies your acceptance of any changed items.
We make every reasonable effort to provide accurate and timely information about FishEx.com, on this site. You should not assume that the information provided is always up to date or that this site contains all the relevant information available about FishEx.com.
COPYRIGHT AND TRADEMARK
Unless otherwise noted, all materials on this site are protected as the copyrights, trade dress, trademarks and/or other intellectual properties owned by said companies and/or their subsidiaries and affiliates or by other parties that have licensed their material to all said companies. FishEx.com does in no way imply affiliation with any represented companies, trademarks, copyrights or trade dress that may be represented on this site. Use of the materials on this site is for informational and shopping purposes only for customers of FishEx.com. FishEx.com is not sponsored by and is not affiliated with any manufacturers featured on this site.
PERSONAL USE
Your use of the materials included on this site is for informational and shopping purposes only. You agree you will not distribute, publish, transmit, modify, display or create derivative works from or exploit the contents of this site in any way. You agree to indemnify, defend and hold harmless FishEx.com for any and all unauthorized uses you may make of any material on the site. You acknowledge the unauthorized use of the contents could cause irreparable harm to FishEx.com and that in the event of an unauthorized use; FishEx.com and/ or their authorized entities shall be entitled to an injunction in addition to any other remedies available at law or in equity.
INVALID PROMOTIONAL CODES
Coupon Codes, Discount Codes, Promo Codes or Gift Certificate Codes that are invalid, unauthorized, expired, or fraudulently submitted will be charged back to the credit card on file for the customer submitting the order, regardless of the transaction submission process. All coupon codes by FishEx.com have expiration dates. The shopping cart may take a submitted coupon code that is invalid, however the order is not final until validated at which point the customer is emailed a customer confirmation from Customer Service. PayPal orders so effected will be canceled/voided and an email through the PayPal system will be sent to the customer informing them to reorder. FishEx.com is not responsible for email transmission errors.
RETURNS
Due to the perishable nature of our products, we do not accept returns and all food sales are final. We will provide refunds and reships under certain circumstances. We will evaluate each request based on the information you provide.
REFUNDS/RESHIPS
We will issue you store credit for the full value of your order, reship your order at no cost, or issue a refund if;
  • The package arrives damaged and the contents are in compromised condition.
  • The package was delayed a day or more and the contents arrived in a compromised condition.
FishEx.com will process all refunds and cancellations within 7 to 14 business days upon receipt of returned product/services or notification of cancellation. Once a refund is processed by FishEx.com with the credit card company/PayPal or via check, the time for the funds to return to the customer is dictated by the terms and agreements of the refund method. For example, Credit cards may take up to 30 days to return funds to the customer, checks are via the US Postal service and PayPal refunds are subject to PayPal’s terms and agreements.
SHIPPING CHARGES
Please double check your shipping address information. Missing Apt/Suite numbers, missing floor numbers, or transposed numbers in the zip code will result in an Address Correction and will effect your delivery. In addition, you will be subject to an additional charge for any carrier fees inherent in shipping changes placed after a package has been shipped.
PACKAGE INTERCEPT REQUEST
Once your package has shipped please contact us if you need to change the address or have it delivered elsewhere. There is a $20.00 package intercept fee that will be collected prior to the address change.
FEEDBACK AND SUBMISSIONS
You agree that you are and shall remain solely responsible for the contents of any submissions you make, and you will not submit material that is unlawful, defamatory, abusive or obscene. You agree that you will not submit anything to the site that will violate any right of any third party, including copyright, trademark, privacy or other personal or proprietary right(s).
While we appreciate your interest in FishEx.com, we do not want and cannot accept any ideas you consider to be proprietary regarding designs, product technology or other suggestions you may have developed. Consequently, any material you submit to this site will be deemed a grant of a royalty free non-exclusive right and license to use, reproduce, modify, display, transmit, adapt, publish, translate, create derivative works from and distribute these materials throughout the universe in any medium and through any methods of distribution, transmission and display whether now known or hereafter devised. In addition, you warrant that all so-called "moral rights" have been waived.
LINKS
Some links on the site will allow you to connect with sites that are not under our control. FishEx.com is providing these links only as a convenience. The appearance of a link does not imply FishEx.com's, endorsement, nor is FishEx.com responsible for the contents of any linked site. You access them at your own risk.
DISCLAIMER EXCEPT AS OTHERWISE EXPRESSLY STATED WITH RESPECT TO OUR PRODUCTS, ALL CONTENTS OF THE SITE ARE OFFERED ON AN "AS IS" BASIS WITHOUT ANY WARRANTY WHATSOEVER EITHER EXPRESSED OR IMPLIED. FishEx.com MAKES NO REPRESENTATIONS, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
FishEx.com does not guarantee that the functions contained in the site will be uninterrupted or error-free, that this site or its server will be free of viruses or other harmful components, or that defects will be corrected even if FishEx.com is aware of them.
FishEx.com is not responsible for typographical errors within the website, its advertising, newsletters, content or submissions, or that defects will be corrected even if FishEx.com is aware of them.
JURISDICTIONAL:
Any dispute arising from these terms shall be resolved exclusively in the state and federal courts of the State of Alaska. FishEx.com makes no representation that materials in this site are appropriate or available for use in other locations. If you access this site from outside the United States, be advised this site may contain references to products and services that are not available or are prohibited in your country.
Last updated 3/25/2015
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